We accept payment by PayPal, Credit or Debit Cards and Postal Orders.
We will not accept payment by personal or business cheque.
By PayPal: We prefer payment by verified PayPal accounts with a confirmed address. Please note that paying a Cheque through PayPal can delay your shipment by up-to 2 weeks while payment clears through the PayPal system (check with PayPal on the expected date). Once your eCheque payment clears, your item will be dispatched to you within 1 working day.
By Credit & Debit Card: We can accept payment with your credit or debit card. The card holder must be the person making the payment; items will only be sent to the card holder at their billing address. All payments are processed through a secure and dedicated terminal. Please contact us via eBay after your purchase with your credit or debit card.
Refunds, Returns, & Exchanges:
If the item, you have purchased arrives faulty or damaged please contact us within 24hrs of receiving your parcel. We will require a picture of the product including the packaging if this is visibly damaged, when you have provided this information we will investigate the problem and try to resolve it as quickly as we can. In the unlikely event of an item being incorrect due to an error on our part, we will ask you for a picture of the product and the invoice, once the item is returned we will dispatch the correct item on a 24hr delivery. If you order something in error or change your mind we will accept a return of the product in its original packaging unused, please advise us within the first 5 days of receiving your order, this will be returned at your own cost. We will issue your refund within 48hrs upon receipt of the return. If your original purchase qualified for FREE postage and packaging and you choose to return any part or the entire order, you will be responsible for the postage and packaging we incurred to ship the item(s). Please contact us before returning any items as you will require a returns reference (this enables us to process your return and refund quickly). Any returns received without a returns reference may take longer to process.
All refunds are issued within 48hrs from the time we have agreed to the refund.