Introduction

Welcome to Pure Source Nutrition. By accessing our website and placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing products.

Throughout these Terms & Conditions, "we", "our", "us", and "Pure Source Nutrition" refer to Pure Source Nutrition. "You" and "your" refer to the customer using our website.

Orders & Acceptance

All orders placed through our website are subject to acceptance and product availability.

We reserve the right to refuse, cancel, or limit any order at our discretion, including but not limited to situations involving pricing errors, suspected fraudulent activity, or stock availability issues.

Once an order has been placed, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order. Acceptance occurs when your order has been dispatched.

Pricing & Payment

All prices displayed on our website are shown in GBP (£) and include VAT where applicable.

Whilst we make every effort to ensure pricing accuracy, occasional errors may occur. If a pricing error is identified after an order has been placed, we reserve the right to cancel the order and issue a full refund or offer the customer the option to proceed at the correct price.

Payment must be received and authorised before any goods are dispatched.

Delivery

We aim to dispatch orders promptly and provide fast, reliable UK delivery.

Delivery times displayed on our website are estimates only and may vary due to courier delays, peak periods, weather conditions, or circumstances beyond our control.

Customers are responsible for ensuring that all delivery information provided is accurate and complete.

Additional delivery charges may apply for certain locations, oversized items, or international deliveries.

Damaged, Missing or Incorrect Orders

Please inspect your order upon receipt.

If your order arrives damaged, incorrect, or incomplete, please contact us as soon as possible with supporting photographs where applicable.

Claims relating to damaged goods, missing items, or incorrect deliveries should be reported promptly to allow us to investigate and resolve the issue efficiently.

Returns & Refunds

If you change your mind about your purchase, you may request a return in accordance with your statutory rights and our Returns Policy.

To be eligible for a return:

• Products must be unopened, unused, and in resalable condition.
• Products must be returned in their original packaging.
• Proof of purchase may be required.

For hygiene and safety reasons, we cannot accept returns on opened consumable products unless they are faulty.

Refunds will be processed to the original payment method once returned goods have been inspected and approved.

Product Information

We make every effort to ensure product descriptions, images, ingredient information, and nutritional details are accurate.

However:

• Product packaging may change from time to time.
• Images are for illustrative purposes only.
• Manufacturers may update formulations, packaging, or labelling without notice.

Customers should always read product labels before use.

Health & Supplement Disclaimer

Information provided on this website is intended for general information purposes only and should not be considered medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Customers should consult an appropriately qualified healthcare professional before using supplements if they are pregnant, breastfeeding, taking medication, have a medical condition, or have concerns regarding suitability.

Website Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to interfere with website security or functionality.
• Reproduce, copy, or exploit website content without written permission.

All website content, including logos, images, text, product descriptions, and branding, remains the property of Pure Source Nutrition unless otherwise stated.

Limitation of Liability

To the fullest extent permitted by law, Pure Source Nutrition shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product or order giving rise to the claim.

Nothing in these Terms & Conditions limits any rights provided under applicable consumer protection legislation.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

We are committed to protecting customer data and processing personal information responsibly and securely.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Pure Source Nutrition

Website: www.puresourcenutrition.co.uk

Email: info@puresourcenutrition.co.uk

Customer Support: Available via our website contact form and customer service channels.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time without prior notice.

Any changes will take effect immediately upon publication on this website.